Remember when ChatGPT first blew everyone’s minds? That was November 2022. I was busy writing SEO technical blog posts for tech companies, helping them get noticed on Google.
Fast forward to today, August 2025, and everything has changed.
I haven’t written a blog post since May 30, 2023. That’s over 2 years ago. And there’s a good reason for that shift.
What Happened During Those 2 Years?
While everyone was still figuring out how to use ChatGPT for basic tasks, I dove headfirst into building something bigger: AI agents that actually solve real business problems.
Here’s the thing about ai agents – they’re not just fancy chatbots. They’re like having a super-smart employee who never sleeps, never gets tired, and can handle thousands of customers at once.
I learned this the hard way by building Sadiq Agent, my own ai agent for customer support. Drawing from my experience building AI agents for clients, I made every architectural decision myself – from database design and chatbox widget implementation to secure website embedding, robust RAG system development, LLM API rate limiting, Celery for background task processing, Redis for real-time user-AI communication, Polar payment gateway integration (chose it over Stripe since it’s available in my country), and finally deploying everything on a Hetzner cloud VPS.
The Numbers Don’t Lie
Before I show you a few more achivements, let me share something cool: I earned Top-Rated Plus badges on Upwork, helped 20 clients with 29 jobs, kept a 100% success score, and completed 853 hourly contracts.
But that’s just paperwork. Here’s what really matters:
Project #1: I Made AI 22x Faster (Yes, Really)
An AI startup in London had a problem. Their ai agent was taking 1 minute and 30 seconds to answer simple questions. Imagine waiting that long every time you asked Siri something!
Their RAG system (that’s the fancy term for how AI retrieves information from a knowledge base you feed it with) was broken. It couldn’t find chunks of information, cost too much money, and made their whole system freeze up.
What I did:
- Fixed their vector database so it actually found the right information
- Built a smart caching system (like having a really good memory)
- Made everything work at the same time instead of one-by-one
The result? Response time dropped from 90 seconds to 4 seconds. That’s a 95.5% performance improvement. Their ai agent went from useless to lightning-fast.
Project #2: I Built the Backbone for an HR Company
An HR startup in the US needed someone to build their database from scratch. They were growing fast and needed a scalable infrastructure that could grow with them.
I didn’t just build a database – I created their entire backend infrastructure with microservices on Microsoft Azure Container App.
The result? They got a system that adapts as they grow, plus the ability to add ai automation later. No more worrying about their tech breaking as they scale up.
Project #3: I Automated 80% of Customer Support Tasks
A big hotel in Saudi Arabia with 300+ rooms was drowning in WhatsApp messages. Guests asking about reservations, room availability, check-in times – you name it. They needed to hire more and more customer service people just to keep up.
I built them a multi-agent ai system that:
- Speaks both English and Arabic
- Knows all their hotel information
- Can check real-time room availability
- Makes actual reservations
- Hands off complex issues to humans
The result? They reduced their human support needs by 70-80% while handling 10s of thousands of conversations freeing the current customer service team to focus on more complex issues.
Why This Matters for Your Business
Look, I’m not here to brag about my projects. I’m here because I know you’re probably dealing with the same problems:
- Customer service is eating up your budget
- Your team is drowning in repetitive tasks
- You’re hearing about ai agents but don’t know where to start
- You need a backend developer who actually understands modern AI
Whether you’re a startup founder just getting started, a non-tech founder trying to compete with tech companies, or a CEO looking to scale your company customer service operations without hiring a team – ai agents can be your secret weapon.
What I Can Build for You
After 2 years of deep work on ai agent development, here’s what I specialize in:
AI Agent Development:
- Customer support ai agents
- Sales ai agents for lead qualification
- Data analysis ai agents for business insights
- Workflow automation agents for repetitive tasks
AI Chatbot Development:
- WhatsApp chatbots for customer service
- Website chatbots for lead generation
- Multilingual chatbots for global businesses
Backend Development:
- API development for ai agent integration
- Database architecture that scales
- Microservices for complex systems
- RAG system optimization for better AI performance
The Technology Behind the Magic
I work with the latest ai agent frameworks and development tools:
- LangChain for complex ai workflows
- N8N for ai workflows with no-code
- RAG systems for intelligent information retrieval
- PostgreSQL and modern databases
- AWS, Azure, and Digital Ocean for cloud infrastructure
- Python, JavaScript, and PHP for backend development
- API integration with your services
Ready to Build Your AI Agent?
Here’s the truth: Every business will eventually use ai agents. The question is whether you’ll be ahead of the curve or playing catch-up.
I’m open to new freelance clients and remote contract partnerships where I can deliver the same results as an AI agent developer, AI chatbot developer, or backend developer. If you’re ready to:
- Cut your customer service costs by 70%+
- Speed up your business processes by 95%+
- Build systems that work 24/7 without breaks
- Stay ahead of your competition
Then let’s talk.
I’ve spent the last 5+ years learning what works (and what doesn’t) in backend development and the last 2 years building generative ai applications including ai chatbots and ai agents. Now I want to use that knowledge to solve your biggest business problems.
Schedule a free 30-minute consultation to discuss how an AI agent can transform your business the same way it transfomed my clients’ operations.
The future is already here – and it’s powered by intelligent ai agents that actually work.